Complaint Policy
The Township of North Stormont is committed to providing excellent customer service and addressing concerns in a fair, consistent, and timely manner. For matters that do not involve an immediate threat to public health or safety, residents are encouraged to submit a formal complaint through the Township's Complaint Policy process.
Complaints must be submitted in writing to the Township Office, located at 57A Cockburn Street, Berwick, ON. This process helps ensure concerns are properly documented, reviewed, and addressed by the appropriate department.
Please see the links below to access the Township's Complaint Policy and Complaint Form..